Listen and take the concern seriously
Remain calm, avoid judgement, and allow the child to use their own words.
Safety · dignity · action
Every child has the right to feel safe, heard, and supported.
Safeguarding at Saint George focuses on prevention, attentive adults, clear reporting, privacy, and an appropriate response when a concern is raised.
Immediate danger
Call the Cambodian National Police on 117. This website and the school’s ordinary enquiry routes are not monitored emergency channels.
An independent route
A child or family can seek help outside the school.
If a concern involves a school leader, or you do not feel safe using the school route, contact an external service directly.
Free · confidential · 24 hoursChild Helpline Cambodia: 1280
Children and young people can call free from anywhere in Cambodia for counselling, information, and referral to appropriate services.
When a child tells you something
Listen carefully. Do not conduct your own investigation.
A calm, accurate response can protect the child and preserve information for the people responsible for acting.
Do not promise secrecy
Explain that information may need to be shared with people who can help keep them safe.
Record facts accurately
Separate what was seen or said from assumptions, interpretations, or rumours.
Pass it to the proper safeguarding route
Do not question witnesses, confront a person, or circulate the information.
A safeguarding culture
Protection is part of everyday school life.
Recruitment, supervision, visitors, attendance, transport, activities, images, online tools, and adult communication all contribute to a safe learning environment.
Notice and respond
Concerns about safety, treatment, behaviour, attendance, online activity, or wellbeing should reach the appropriate safeguarding person.
Respect privacy
Information is shared only with the people who need it to protect the child and follow the correct process.
Know who is present
Clear arrangements guide visitors, volunteers, staff, specialists, transport, collection, events, and online sessions.
Protect dignity
Children should be heard, treated respectfully, and protected from unnecessary exposure or embarrassment.
Photos, stories, and public recognition
Respectful use of student images and stories.
Saint George can share authentic learning while protecting each child’s identity, privacy, dignity, and ordinary participation in school life.
Purpose and permission
Images and stories need a clear educational or community purpose, appropriate permission, clothing, setting, and context.
Limit identifying detail
Names, family circumstances, schedules, records, and precise locations are kept private unless there is a clear and appropriate reason to share them.
Respect changing choices
Where applicable, families have a practical way to change future image-use permission without affecting a child’s ordinary school participation.
Current school policy
This page introduces Saint George’s safeguarding principles and contact route. Families and staff can request the current safeguarding and child-protection policies for full roles and procedures.